What we do Delivering innovative care

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What is our approach?

We support people to lead full and aspiring lives.

We believe that everybody, regardless of their disability or need, has the right to:

  • A home of your own – this might be living with family or friends, or living on your own
  • Support to live as independently as possible, with choice and control over your life

A range of services are on offer, including residential and supported living, respite and emergency care, shared accommodation or a flat of your own. We can also provide care in your own home.

Are you interested in finding out more about a service for yourself, a member of your family, or someone you know?

You can search our services here.

Alternatively, you can contact our Referrals Manager at referrals@activeprospects.org.uk to arrange an informal discussion.

Who can make a referral?

  • You, if you are looking for a service for yourself
  • Family members, advocate, or friend
  • Health or social care professionals

Everyone’s needs and circumstances are different, and support will work best if it’s designed to give people what they really want. If you ask us for support, we promise that we will make every effort to get to know you, understand your needs and listen to what you want to achieve in life. Then we will work with you to plan the right support for you.

Our regulated services are inspected under law by the Care Quality Commission (CQC). All of our CQC-registered services are rated as ‘good’, with a third rated as ‘outstanding’ in specific inspection areas. You can read inspection reports for our services on the CQC website

Learning disability

Active Prospects supports around 300 people each year with learning disabilities, including people who also have physical disabilities, sensory impairment, mental health needs, behaviours of concern, or who are autistic.

The people we support range from those who require a few hours of support per week to those needing 2:1 care at all times.

We provide support across 33 services in Surrey and West Sussex, including residential care homes, supported living flats, shared houses and bungalows, and people’s own homes. We own many of the properties ourselves, and lease others from high quality housing providers.

We help people lead full and aspiring lives. By listening to people and truly understanding their needs, we are able to give people choice and control over their lives and help them to fulfil their potential.

You can contact our Referrals Manager at referrals@activeprospects.org.uk to arrange an informal discussion.


We support over 100 autistic people each year in individual flats or shared houses. This includes people with ADHD and additional and complex needs such as physical disabilities, sensory impairment, mental health needs and behaviours of concern.

Our aim is to help every autistic person we work with to live a full and aspiring life. To do this, we listen to people, their family or advocate, and health and social care professionals to understand their individual needs. Then we develop a tailored support plan, which we review regularly. We have the experience and expertise to employ flexible strategies including TEACCH, the SPELL framework, intensive interaction, sensory diets and positive behaviour support.

You can contact our Referrals Manager at referrals@activeprospects.org.uk to arrange an informal discussion.

Complex care

After the Winterborne View scandal in 2011, when an undercover reporter revealed criminal abuse of people with learning disabilities by staff, the Government set out the aspiration to move people from inappropriate hospital care to community settings. This became known as the Transforming Care programme.

What we do

We are Surrey’s leading Transforming Care provider. Over the last four years, we have enabled over 48 people to move from long-term hospital care into their own homes in the community. 92% are still in their new homes after two years.

Our success has been built on working closely with people, their families or advocates, and health and social care professionals to develop specialist accommodation to meet their individual needs. We listen to people to understand their needs and put together detailed support plans, that are regularly reviewed.

Today, too many people with learning disabilities remain in long-term hospital care. We see ourselves as part of the solution, and are passionate about enabling more people to transition from hospital into their own homes.

You can contact our Referrals Manager at referrals@activeprospects.org.uk to arrange an informal discussion.

Mental health

Our Active Wellbeing service supports over 30 people each year with mental health needs, in supported living flats or shared houses. This includes a specialist Acquired Brain Injury service in Caterham.

Active Wellbeing works with its members to develop packages of support that offer them the best possible opportunity of recovery. Its membership-led approach promotes peer-to-peer support, co-design of services, routes to work, the development of community networks, understanding of mental health wellbeing and ownership over their recovery programme.

You can contact our Referrals Manager at referrals@activeprospects.org.uk to arrange an informal discussion.

Acquired brain injury

How can we support you?

We support people who have an acquired brain injury at our specialist service in Caterham, Surrey. The service provides long-term rehabilitation and support for up to four adults with an acquired brain injury. It contains four single occupancy flats, with specialist support on hand.

For an informal chat, you can contact our Referrals Manager at referrals@activeprospects.org.uk

Short breaks

Active Prospects short break service, Young Prospects, provides a break for carers and families and also gives quality experiences to the young people we support.

We ensure that young people with learning disabilities, autism, physical disabilities or complex needs look forward to staying with us and take part in a wide range of activities, both at the service and in the community.

Short Breaks

Re.Work.It Boutique

In September 2019, we opened Re.Work.It, a charity boutique, because we wanted to offer local people who we support more paid employment, training or volunteering opportunities in a supportive environment.

Re.Work.It helps us to do this, and allows us to do our bit to tackle the climate crisis by promoting reuse of quality clothing and reducing unnecessary waste. 

Helpful downloads

Equity, Diversity and Inclusion Strategy

This strategy is our promise to tackle inequalities and promote equity, diversity and inclusion and human rights.

Impact Report 2023

Active Prospects Impact Report 2023

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Do you have questions or need further advice?

Call us on. 01737924084