We’re excited to share our 2025 Complex Care Report, a comprehensive review of our work supporting people with complex needs across the past year.
This report brings together a clear review of our Complex Care and Wellbeing services. It explores the support approaches we use, the innovations we are developing, and the challenges we navigate. It also reflects our ongoing commitment to supporting people to live with greater independence, stability, and wellbeing.
Inside, you’ll find a detailed outcomes overview showing the progress of every person we support within our Complex Care services, alongside real progression stories that bring this to life and show what meaningful, person-centred support looks like day to day. The report also looks ahead, setting out our future priorities as we continue to adapt, invest in our teams, and develop more responsive, personalised approaches to support.
Together, we’re building a future where everyone has the opportunity to thrive.
