Active Prospects is proud to share the outstanding results from our 2024 Great Place to Work (GPTW) survey. We’ve been certified as a Great Place to Work and our Trust Index has soared to 82%, reflecting the dedication and satisfaction of our incredible team. The prestigious award is based entirely on what current employees say about their experience working at Active Prospects.
Key Highlights from the GPTW Survey 2024
- Leadership Effectiveness: Our leadership effectiveness score has increased by 7% from the previous year, showcasing our commitment to transparent and supportive management. This improvement places us 20% above the benchmark for GPTW accredited charities.
- Values: We have seen a 7% improvement in our values score, emphasising our dedication to integrity, empathy, and inclusivity. This score is 17% higher than the benchmark in the healthcare sector.
- Innovation by All: Our innovation score has risen by 7%, highlighting our culture of creativity and continuous improvement. We are now 20% above the benchmark for GPTW accredited charities.
- Maximising Human Potential: Significant strides have been made in maximising human potential, with notable improvements across various age groups and genders. Our score in this area is 12% higher than the benchmark for GPTW accredited charities.
Detailed Survey Results
- Trust Index: Our Trust Index score of 82% represents a 4% increase from the previous year. This score is 10% higher than the benchmark for GPTW accredited charities and 6% higher than the top 5 in the healthcare sector.
- Pride in Work: An impressive 95% of our employees feel proud of the work they do at Active Prospects, highlighting the meaningful impact of their roles. This is our highest and most powerful result.
- Great Place to Work Affirmation: 84% of our employees affirm that Active Prospects is a great place to work, reflecting our positive workplace culture.
- Psychological Safety: We have made significant improvements in psychological safety, with a 7% increase from the previous year. This area remains a focus as we continue to enhance the well-being of our employees.
- Fair Treatment: Our scores indicate that employees feel they are treated fairly regardless of age, gender, race, or sexual orientation. We have seen improvements in these areas, with scores consistently above 80%.
High-Performing Statistics
- Management Keeps Informed: 91% of employees feel that management keeps them informed about important issues and changes.
- Fair Treatment Regardless of Sexual Orientation: 92% of employees believe that people are treated fairly regardless of their sexual orientation.
- Contribution to the Community: 94% of employees feel good about the ways we contribute to the community.
- Fair Pay: 65% of employees feel they are paid fairly for the work they do, a 19% increase from the previous year.
- Management Competence: 89% of employees believe that management is competent at running the business, a 10% increase from the previous year.
- Resources and Equipment: 88% of employees feel they are given the resources and equipment to do their job.
- Clear Management Vision: 88% of employees agree that management has a clear view of where the organisation is going and how to get there.
- Psychologically Healthy Workplace: 71% of employees feel that Active Prospects is a psychologically and emotionally healthy place to work, a 7% increase from the previous year.
- Fair Treatment Regardless of Race: 85% of employees believe that people are treated fairly regardless of their race or ethnic origin.
Areas for Improvement
While we celebrate our successes, we are also committed to addressing areas where we can improve. Our focus will be on:
- Enhancing Psychological Safety: Continuing to improve the psychological and emotional well-being of our employees.
- Fair Treatment Across All Demographics: Ensuring equitable treatment and opportunities for all employees, regardless of their background.
- Equitable Benefits: Reviewing and enhancing our benefits to ensure they meet the needs of all employees.
The GPTW survey, conducted from 7 October to 27 October 2024, was completely confidential, ensuring that all responses were anonymous. This confidentiality encourages honest feedback, which is crucial for our continuous improvement.
Following the survey, we will hold organisational and team-wide discussions to review the results and create action plans. These plans will focus on key areas such as psychological safety, fair treatment, and employee well-being. In January, HR will also share individual service results with teams and discuss areas to focus on.
We are eagerly awaiting the announcement in March 2025 to see if we are placed in the top organisations rankings. This year’s results are better than 2022, when we were the top-ranked large care employer. As we move forward, we will continue to build on our strengths and address the areas identified for improvement. Our goal is to create an even more inclusive, supportive, and innovative workplace where every team member can thrive.
