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Tenancy Support Services

Parashoot is a free support service for people who need assistance to remain in their own homes. It is available to single people, couples and families from all communities, including people with mental health, alcohol or drug problems.

Parashoot’s Housing Support Officers provide support to people through weekly visits and over the phone. They provide support for up to six months.

Who is eligible for this service?

The service is open to anyone living in East Surrey. We support people at risk of losing their home or who are homeless and need somewhere to live. You must be referred to us by an agency i.e. doctor, social services etc. to be eligible for our service; we cannot take self-referrals.

Although Parashoot is jointly run by Raven Housing Trust and Active Prospects, you don’t need to live in a home owned and managed by either of those organisations to receive support. We support people wherever you live.

Who is behind Parashoot?

Parashoot was formed in 2010 as a partnership between Raven Housing Trust and Active Prospects, to provide housing support to people living in East Surrey (Mole Valley, Epsom & Ewell, Reigate & Banstead and Tandridge). Both organisations have charitable status, and are registered with the Financial Services Authority.

The service came about when Surrey’s Supporting People restructured its generic floating support and Surrey was split into three areas (North, East and West). Existing support providers were asked to tender for the new floating support service in each area. Parashoot was successful in the East area.

How to contact Parashoot

To find out more, visit

You can contact them by telephone 01737 272 500, email or write to Parashoot, Raven House, 29 Linkfield Lane, Redhill, Surrey RH1 1SS